Tips for improving communication

• Position yourself close to the hearing aid user.
   
• Get their attention and establish eye contact before you speak.
   
• Try to choose quiet spots for conversation - avoid background noise.
   
• Speak clearly - do not raise your voice. Hearing aid users often have problems with the clarity of the spoken word, not the volume.
   
• If they have trouble understanding you, rephrase using different words.
   
• Turn off the radio and TV.
   
• Try to take your time.
   

Lip reading

Many people with a hearing loss need cues from lip movement to supplement their hearing. You can support a person with a hearing loss by doing this:

• Place yourself so your face is clearly visible.
   
• Avoid talking while eating.
   
• Do not smoke when talking.
   
• Do not cover your mouth with your hand.